PLEASE NOTE: Sunday Services are now back in-person & online 10.30am CLICK HERE for more info!

Privacy Policy

Privacy Notice

How we use your personal information

This privacy notice is to let you know how we promise to look after your personal information. This includes what you tell us about yourself, what we learn by having you as a member of the church, and the choices you give us about what groups you would like to be part of and other church activities. This notice explains how we do this and tells you about your privacy rights and how the law protects you.

Our Privacy Promise

We promise:

  • To keep your data safe and private
  • Not to sell your data
  • To give you ways to manage and review your data held here at any time

At Jubilee Church Hull, we are committed to protecting your privacy and the confidentiality of your personal information. All staff and volunteers must have read, understand and follow our Data Protection Policy which can be viewed on request. Our policy complies with the Data Protection Act 2018 and incorporates the EU General Data Protection Regulation (GDPR). This policy is reviewed regularly and changes made when necessary.

Who we are

Jubilee Church Hull is part of the Regions Beyond network of churches. You can find out more about us at

If you have any questions, or want more details about how we use your personal information, you can ask us either in person, by e-mail or by calling us in the office on 01482 328196.

How the law protects you

As well as our Privacy Promise, your privacy is protected by law. This section explains how that works.

Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside Jubilee Church Hull. The law says we must have one or more of these reasons:

  • To fulfil an agreement we have with you, or
  • When it is our legal duty, or
  • When it is in our legitimate interest, or
  • When you consent to it

A legitimate interest is when an organisation has a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.

Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are.

What we use your personal information for & our reasons

To inform or update you about church events or meetings - Your Consent

To aid communication - Our legitimate interests

To provide support to church members in times of need - Your consent

To keep accurate and appropriate information for the correct claiming of Gift Aid through the HMRC - Your consent/Our legitimate interests/Our legal duty

To communicate with you about groups or activities you have expressed an interest in - Your consent

To gather statistical information for funding applications (eg Life College groups) - Your consent/Our legitimate interests

Groups of personal information

We use many different kinds of personal information, and group them together like this.

Type of personal information & description

Contact - Where you live and how to contact you

Social Relationships - Your family, and those living at the same address and other relationships

Financial Information - Such as Gift Aid claim forms or Bank Details for the repaying of expenses incurred on behalf of the church

Membership of Groups - Such as Life College courses, Growth or Connect Groups or Serving Teams.

Documentary Data - Details about you that are stored in documents in different formats, or copies of them. This could include things like you passport, drivers license or birth certificate for DBS checks.

Consents - Any permissions, consents or preferences that you give us. This includes things like how you want us to contact you or if you prefer large-print formats etc.

Where we collect personal information from

We may collect personal information about you from these sources:

Data you give to us:

  • When you make an enquiry via our website
  • When you complete a new member form
  • When you complete a visitor form asking for further information or contact
  • When you talk to us on the phone or in the church
  • In emails and letters
  • In financial matters – Gift Aid forms / donations / Expenses claims etc
  • In church member surveys

Data we collect when you take part in activities:

  • Attendance at Life College courses / small groups / other events

Who we share your personal information with

We may share your personal information with these organisations:

  • HM Revenue & Customs, regulators and other authorities (eg Gift Aid Claims)

How long we keep your personal information

We will keep your personal information for as long as you are a member of the church or for longer if you continue to belong to any of the groups or activities run by the church.

After you stop being a member, we may keep your data for up to 10 years for one of these reasons:

  • To respond to any questions or complaints
  • To show that we treated you fairly
  • To maintain records according to rules that apply to us

How to get a copy of your personal information

You can access your personal information we hold by speaking with us or by writing to us at the church address.

Letting us know if your personal information is incorrect

You have the right to question any information we have about you that you think is wrong or incomplete. Please contact us if you want to do this.

If you do, we will take reasonable steps to check its accuracy and correct it.

What if you want us to stop using your personal information?

You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.

There may be legal or other official reasons why we need to keep or use your data (eg financial data for Gift Aid claims / donations), but please tell us if you think that we should not be using it.

If you want to object to how we use your data, or ask us to delete it or restrict how we use it, please contact us.

How to withdraw your consent

You can withdraw your consent at any time. Please contact us if you want to do so.

If you withdraw your consent, we may not be able to provide certain services to you. If this is so, we will tell you.

How to complain

Please let us know if you are unhappy with how we have used your personal information. You can contact us directly at the church either in person, via e-mail, letter or telephone.

You also have the right to complain to the Information Commissioner’s Office. Find out on their website how to report a concern.